Questions from wedding filmmakers about Pixelreel, delivery portals, and pricing.
Everything videographers and couples ask before, during, and after using Pixelreel.
On Studio and Pay Per Reel, every portal carries your studio name, logo, colours, and personal message — Pixelreel gets a small "Delivered by Pixelreel" credit at the very bottom, similar to how Shopify stores show a small Shopify footer. Most clients never notice or care.
On Studio Pro, the Pixelreel credit is removed entirely. Your couples see only your brand from start to finish — your logo in the email header, your name in the portal, your domain in the URL. Pixelreel is completely invisible.
No — Pixelreel doesn't host video files. You paste the embed URL from your existing Vimeo or YouTube account into the delivery setup. Pixelreel wraps it in your branded portal experience.
For downloads, you paste a link from Google Drive, Dropbox, or any file storage you already use. The couple clicks "Download" and goes directly to your file — Pixelreel just makes it look beautiful and branded instead of a raw link in an email.
Access windows depend on your plan:
30 days before a portal expires, Pixelreel automatically emails the couple to remind them to download their film and offers them a $19 extension for another 2 years. If they extend, you earn 70% of that fee — passive income for zero extra work.
Yes — switching is straightforward. Your existing VidFlow galleries stay live on VidFlow until they expire. For any new deliveries going forward, you create them in Pixelreel instead.
If you want to migrate old deliveries, you simply re-enter the Vimeo or YouTube URL and download link into a new Pixelreel portal and send your couples the new link. Takes about 3 minutes per delivery.
If you cancel, your active portals remain live until their scheduled expiry date — your couples are never left without access mid-term. We give you a 30-day notice window before any portals would go down so you have time to migrate or inform clients.
Because Pixelreel uses your existing Vimeo or YouTube embed URLs, your video files are never at risk regardless of what happens with your Pixelreel account. The film itself always stays where you hosted it.
Absolutely — and we built Pay Per Reel at $19/delivery specifically for you. 8 weddings a year costs you $152 total. No monthly fees in January when you're not delivering anything. No subscription guilt during the off-season.
Compare that to Viddrop at $25/delivery ($200/year), VidFlow's credit system, or MediaZilla's $21/month subscription ($252/year). At 8 weddings, Pixelreel Pay Per Reel is the cheapest option in the market — and the only one with vendor notifications, Wedding Theater, and review collection included.
We're a small team that actually answers emails. If something isn't covered here,
reach out directly — Chad reads every message.